Returns & Exchanges
At Jennifer Miller Jewelry, we want you to be completely satisfied with your purchase. We offer returns or exchanges on unworn, non-customized items within 14 days of the delivery date.
Initiate Your Request
Visit our online returns portal or contact our customer care team to provide your order number and the reason for your return.
Prepare Your Package
Securely pack your jewelry in its original designer packaging and include the packing slip to ensure a smooth processing experience.
Affix Shipping Label
Download and print the pre-paid return shipping label provided and attach it to the outside of your package before dropping it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects the item, your refund will be processed back to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing